Working in the highly regulated Aerospace Industry, Fusion Airspares Ltd needed to be compliant to the Quality Standard ISO9001 to operate in a competitive and fast changing market.
Working in the highly regulated Highway Sector, Intratest Ltd needed to demonstrate compliance in order to compete for contracts in a crowded market.
The world’s first International Occupational Health and Safety standard was published earlier in 2018, as ISO45001: 2018.
Apart from being more important than ever in today’s business world, it will help your business stand out from the crowd with a true competitive edge.
Much is written about the negative effects of poor customer experience on a business, and there are plenty of statistics to back it up.
Before you embark on your journey to become certified to any ISO or BS standard you need to understand that there are several types of certification.
57% of businesses attracted new customers as a result of implementing a quality management system and gaining certification.
There is much written about the fact that we are in the ‘Age of the Customer’, therefore, businesses need to take more notice of meeting their customers’ expectations.
An interesting development in the world of compliance, or the desire to demonstrate to your customers that you truly value them, is the new Customer Service Kitemark.